On Call Support and Outsourcing

Whether you have well-established Revit workflows or you are just starting out, we can provide on-demand project support to keep your projects running smoothly.

  • Modeling Strategies. We can review new projects and recommend effective strategies to avoid unnecessary work down the line.

  • Visibility/Graphic challenges. Visibility and Graphics are some of the most frequent issues that affect production continuity. We can recommend the quickest and most long-term solutions.

  • Content Requests. 3D parametric families, custom model/drafting patterns, detail components, annotations.

  • “There must be a better way”. If you have a long and repetitive task in front of you, we can have a quick review and we’ll be able to recommend the best way to automate it.

  • “Emergency!”. Crashes, File Corruption, Issues with Worksharing/Central files, or whatever else keeps you from working smoothly in Revit

Monthly Plans

All plans give you direct access to us (via Teams or your preferred messaging system and share your screen). The reference services below are ideas. We can work together to find a flexible plan that works for you.
If you don’t know exactly where to start, pick a plan and you will be able to switch monthly plans at any time. If you are ready for a long-term commitment, we offer yearly plans at more cost-effective pricing.

Q&A

Tier 1 - Q&A, guidance model.

$140

- Multiple Q/A sessions
- Phone/Conference call only
- Up to 2 hours/mo

Examples of tasks that can be solved on the phone:

- Revit model and CAD visibility
- Project modeling strategy
- Specific interdisciplinary questions
- Troubleshoot schedules

URGENT TASKS

Tier 2 - Urgent tasks, direct tech support model

$240

- Tier 1 questions +
- Help with urgent tasks
- Up to 4 hours/mo

Examples of urgent tasks:

- Revit model troubleshooting
- Content Requests
- Bulk content transfer from project to project
- Troubleshooting families

PROACTIVE

Tier 3 - Proactive, task outsourcing model

$400

Tier 2 services +
- Scheduled workshops and planned tasks.
- Up to 8 hours/mo

Examples of tasks we can conduct on a regular basis

- Project Setup
- Plans and Revit Model adherence to standards
- Autodesk BIM Collaborate project management
- Revit model audits

For more complex solutions such as help to develop your standards, we recommend reviewing our BIM Development Packages.